PRIVACY POLICY: TrueEdge

Effective July 5, 2026

TrueEdge ("we," "us") respects your privacy. This policy explains what we collect, why, and your choices. Our core design principle: your market data stays on your machine. We are a local-first desktop tool, not a cloud service.

1. Summary (plain language)

• We do NOT collect, upload, or store your imported market data, your datasets, your backtest results, your strategies, or your trading activity. All of that is processed locally on your own computer and never transmitted to us.
• The only personal data that leaves your machine is what is needed to (a) verify your license and authorize update downloads and (b) let you contact support. Payments are handled by Gumroad, not by us.
• The app sends no usage analytics and no crash telemetry; see Section 2 for exactly what the app transmits.

2. Information we process

A. License & purchase information (via Gumroad)

When you buy or verify a license, Gumroad (our payment processor and merchant of record) collects your payment details and email and issues a license key. We do not see or store your full card number. From Gumroad we receive and handle: your email address, license key, product/tier purchased, and subscription status (active, cancelled, refunded, charged back). We use this to grant access, enforce tiers, provide support, and detect fraud and abuse.

B. License validation & update download data

When the app validates your license, it sends to Gumroad's license API (https://api.gumroad.com/v2/licenses/verify) your license key and our product ID, and receives back your subscription/purchase status. This validation request goes to Gumroad, not to a TrueEdge server. When you download an in-app update, the app sends your license key and the requested version number (plus the app version in a standard User-Agent header) to our update endpoint at trueedge.cc solely to authorize the download; we do not use this for tracking, profiling, or analytics. Beyond license validation and update authorization, the app transmits nothing.

C. Device identifier (for anti-piracy license binding)

The app generates a locally derived device identifier (a hashed, non-reversible fingerprint computed from stable hardware/OS attributes). This identifier is stored on your device only, where it binds your license state to your machine and records that your key was activated on this device. It is not transmitted to us or to Gumroad. The limit of 1 device activation per license key is enforced through Gumroad's per-key activation counter, which counts activations without receiving your device identifier or any hardware information.

D. Diagnostics / telemetry

The app does not send usage analytics or crash telemetry to us. If you email us a bug report, you choose what to include.

E. Support communications

If you email us, we receive your email address and whatever you include. We use it only to help you.

F. Website

Our website may use privacy-respecting, cookieless analytics that do not track individuals across sites, and standard server logs (IP address, user agent) retained briefly for security purposes. We do not run behavioral advertising trackers, and we do not set cookies or analytics that create persistent identifiers.

3. What we do NOT do

• We do not sell or rent your personal information.
• We do not upload your market data, datasets, backtests, signals, or trades.
• We do not use your data to train models we distribute to others.
• We do not share data with advertisers or data brokers.

4. How we use information

To operate and license the Software; verify subscriptions and enforce tier and Free-Tier limits; prevent fraud, piracy, and abuse; provide support; and comply with law.

Marketing email: We do not send marketing email. We email you only about your purchase, license, support requests, and material changes to these documents.

5. Sharing

We share limited data only with: Gumroad (payments, licensing, and email delivery of receipts) and authorities where legally required. These are service providers, not buyers of your data.

6. Data retention

We retain license and purchase records for as long as your license is active and thereafter as needed for tax, accounting, fraud-prevention, and legal compliance (typically up to 7 years for financial records). Local data (your datasets, results, and the device identifier) lives on your device and is deleted when you delete it or uninstall the app.

7. Security

We use reasonable technical and organizational measures to protect data we hold. No method is 100% secure. Because your market data never leaves your device, the primary data at rest with third parties is your Gumroad-held purchase record.

8. Your rights

Depending on where you live (e.g., California/CCPA-CPRA, EU/UK GDPR), you may have rights to access, correct, delete, or port your personal data, and to object to certain processing. To exercise them, email support@trueedge.cc. We will verify your request via your purchase email. Note most personal data we can act on is your email and license record; your market data is already only on your own machine.

California "Do Not Sell/Share": We do not sell or share personal information as those terms are defined under the CCPA/CPRA.

9. Children

The Service is not directed to and may not be used by anyone under 18. We do not knowingly collect data from children.

10. International users

The Service is operated from the United States. If you use it from elsewhere, you consent to processing in the US and by our US-based processors (including Gumroad).

11. Changes

We will post updates here with a new Effective date. For material changes to data-handling practices, we will provide notice in-app or by email, and require your affirmative acceptance before the change applies to you.

Privacy contact: support@trueedge.cc